Servicing happy & engaged customers

Your customers are your company’s life line - join us on a Customer Care workshop 24 June 2016.

client care

IN THIS PROGRAMME WE WILL ADDRESS THE FOLLOWING:

  • Communicate effectively for your context, whether telephonic or face-to-face
  • Keep your cool under pressure
  • Turn gripes of difficult customers into your advantage
  • Conflict management
  • Develop quality, long-term, win-win relationships
  • Use transparency and empathy to win their hearts (and business!)

Your customers are your company’s life line - without their continued support your business will dehydrate and expire!

DATE: 24 June 2016
TIME: 8H00: Registration & Coffee/Tea & Refreshments
WORKSHOP: 8h30 - 16h00. Lunch will be served. (Please notify us of special dietary requirements)
VENUE: 184 Palamino Road, Beaulieu, Kyalami

COST: R1,800 pp incl. VAT (Early-bird special applies if you register before 25 May 2016)

To book, kindly email your proof of payment to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Banking Details:
First National Bank (Cresta)
Branch code: 254-905
Align Solutions (PTY) Ltd
Account number: 62492101747

Reference: Cust24Jun & Surname