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Servicing happy & engaged customers

Your customers are your company’s life line - join us on a Customer Care workshop.

client care

IN THIS PROGRAMME WE WILL ADDRESS THE FOLLOWING:

  • Communicate effectively for your context, whether telephonic or face-to-face
  • Keep your cool under pressure
  • Turn gripes of difficult customers into your advantage
  • Conflict management
  • Develop quality, long-term, win-win relationships
  • Use transparency and empathy to win their hearts (and business!)

Your customers are your company’s life line - without their continued support your business will dehydrate and expire!

Connect with Align Solutions for further info, or to book this workshop.